Support Tickets

Feel free to contact us via our ticketing support system. You can submit a ticket here.

Address

3 Makram Ebeid,
6th Floor, Apartment 17, Unit K,
Nasr City, Egypt

Live Chat

We're available 24/7 to answer any questions or inquiries. You can start s live chat session here.

Frequently Asked Questions
Data Center Egypt Hosting

Choosing data center Egypt hosting can bring significant benefits to your online presence. With its advanced infrastructure, our services offer reliable services that can help your business thrive. 

How do you provide technical support?

We provide technical support 24/7 via email. Sales department is available 24/7 via live chat and email. Billing department can be approached Monday - Friday, 8 a.m. to 5 p.m. via email. If you didn't find answers in the frequently asked question list, feel free to contact us here.

Where are your servers located?

We offer our services out of 10 global data centers around the world for your convenience.

Our current server locations are: Los Angeles, CA; Dallas, Texas; Bend, Oregon; Charlotte, North Carolina; Denver, Colorado; Kansas, City Missouri; West Chicago, Illinois; Amsterdam, Netherlands; Maidenhead, United Kingdrom; and Frankfurt, Germany.

You can choose your preferred location while placing your order.

Can you help moving from old host?

Sure thing. We’re offering a free cPanel migration service included with any of our reseller hosting plans. After placing your order, kindly submit a ticket and we will be right there.

How long does it take to set up my applications online?

The deployment on our platform can be a matter of minutes, even seconds.

What payment methods do you accept?

We accept all major credit cards and debit cards, including Visa, Mastercard, American Express, and Discover. It is also possible to pay with Mobile Wallets, Bank transfer, or PayPal. You also have the option to setup an automatic recurring payment to be automatically deducted from your card every month.

Can I upgrade or downgrade my plan?

Yes, you can upgrade or downgrade whenever you want. Our plans are highly scalable to always fit your business needs and requirements.

What happens if I didn't renew my service?

We will notify you by email every month of the recurring due payment. If you choose not to renew, we will save all your data for a period of time. During this time, your website & email addresses will be closed. After that period, if you didn’t renew, your website data will be automatically deleted.

How do I cancel the service?

Cancelling your Purple plan is simple. You can do it yourself, by navigating to the "services" section on your account with us and request cancellation. We guarantee no contracts and no hidden fees. You're free to cancel the service at anytime.

Global Data Center Egypt Hosting

By storing on our global data centers, you can enjoy faster loading times and improved security. Moreover, the friendly and knowledgeable staff at Data Center Egypt Hosting are always ready to provide superb support and assistance, making the process seamless and stress-free for you.

Embracing their services means not only reliable hosting but also a partnership that values your success and prioritizes your needs.

Ditch the ordinary
& let's create the extraordinary

Contact us now to start the journey towards transforming your business into something truly exceptional.